In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have an online store.

We have a rigorous quality control process to ensure the quality of all of our jewelry. The plating will not fade off if you take care of your jewelry. You can visit this page: Jewelry Care to learn more.

We take security very seriously and do not process any of your payment information ourselves. All payment related matters on Urqanyu are handled by PayPal.

For your convenience, we are happy to ship our products to every place in the world. For US, we provide FREE Standard Shipping On Orders Over $39. For international orders, rates and shipping time differ from country to country, for more details, please visit Shipping & Delivery

You will not be charged any consumption tax. However, you may need to pay the customs duties by yourself.

Our stone type is Urqanyu Stone, which is an excellent alternative to natural gemstones because it is more scratch-resistant for everyday wear. Unlike natural gemstones that are mined from the earth using large machinery, explosives, and unsafe working conditions, the Jeulia® Stone was developed to be more durable with better optical characteristics than of a diamond while maintaining an ethical standard to protect our environment.

We accept PayPal Express, PayPal Credit, and all major credit cards.

We are totally committed to protecting your privacy. We will not disclose information about our customers or visitors to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. For more information, please read our privacy policy in full.

Delivery Time= Processing Time + Shipping Time Processing time differs from product to product.